Using a BlueLight Commercial framework is a ready-made solution, saving both time and money as we have already carried out due diligence and supplier negotiation. This means customers get best value through our centralised buying power and can be reassured all suppliers, and products, will comply with required legislative and technical standards. Rigorous operational testing has been carried out to enable customers to buy with confidence.

We maintain the strategic relationships with suppliers, whilst the customer maintains control of operational contract management. We will oversee the implementation and onboarding of the contract, act as a single point of contact and provide an escalation route for any performance issues.

 

Scope of contract

This framework has been setup to enable UK Police Forces and wider Public Sector bodies who conduct covert operations to buy systems that support them in managing covert operations and associated support, training and maintenance for these systems.

The software on this framework provides the following:

• Undercover and surveillance operations management
• Covert Human Intelligence Source (CHIS) management
• Protected persons management

• Prison intelligence management
• Technical Support Unit (TSU) capabilities
• Communications authority and data acquisition management

This framework has the option to direct award to a supplier on the framework, or if there are specific requirements a mini competition can be carried out.

 

Contract details

Contract title:      Framework for the Provision of Covert Management Systems

Reference:           BLC-0306

Contract term:     16/03/2026 to 15/03/2030

 

Supplier details

Altia – Paul Hardman, email

CTRL O – John Hayden, email

NEC Software Solutions – Adam Russell, email

 

Access the framework

You can access the BlueLight Commercial Learning Management System (LMS) page here, which contains updates and documentation relating to this agreement. 

If you require any further information, please contact Steve Williams. 

 

Get in touch

For support with the Covert Management Framework contact.

Steve Williams Senior Commercial Manager Click here to send email

 

 

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