Social Media Management & Engagement Platform Framework
Using a BlueLight Commercial framework is a ready-made solution, saving both time and money as we have already carried out due diligence and supplier negotiation. This means customers get best value through our centralised buying power and can be reassured all suppliers, and products, will comply with required legislative and technical standards. Rigorous operational testing has been carried out to enable customers to buy with confidence.
We maintain the strategic relationships with suppliers, whilst the customer maintains control of operational contract management. We will oversee the implementation and onboarding of the contract, act as a single point of contact and provide an escalation route for any performance issues.
Scope of contract
This framework allows police, and the wider public sector, to purchase tools to support them with the management of social media accounts in one place, and to allow them to respond to contact as professionally as they would with a 999 or 101 call, holding real-time conversations with the public via social media accounts.
This framework has the option to direct award to a supplier on the framework, or if there are specific requirements a mini competition can be carried out. The framework provides a compliant route to market for social media management tools.
Contract details
Contract title: Social Media Management & Engagement Platform Framework
Reference: BLC-0178
Contract term: 23/04/2021 – 22/04/2025
Supplier Details
Access the framework
You can join the Knowledge Hub group here, which contains updates and documentation relating to this Framework.
If you require any further information, please contact Amy McTear.
Get in Touch
For support with the Social Media Management Framework contract:
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Amy McTearCommercial Lead |
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