Using a BlueLight Commercial framework is a ready-made solution, saving both time and money as we have already carried out due diligence and supplier negotiation. This means customers get best value through our centralised buying power and can be reassured all suppliers, and products, will comply with required legislative and technical standards. Rigorous operational testing has been carried out to enable customers to buy with confidence.

We maintain the strategic relationships with suppliers, whilst the customer maintains control of operational contract management. We will oversee the implementation and onboarding of the contract, act as a single point of contact and provide an escalation route for any performance issues.

 

Scope of contract

This framework provides police, fire and the wider public sector, with a compliant route to market for Social Media Management software tools, including live chat, Social Listening and Sensitive Image Detection.

Award can be via direct award to the sole framework supplier, SocialSignIn T/A Orlo.

 

Contract details

Contract title:          Social Media Management Platform Framework

Reference:               BLC-0189

Framework term:    23/04/2025 – 22/04/2029 (2+1+1)

 

Supplier details

Supplier:          SocialSignin T/A Orlo

Contact:           Sophie Kelly, Head of Emergency Services email

 

Access the framework

You can access the BlueLight Commercial Learning Management System (LMS) page here, which contains updates and documentation relating to this agreement. 

If you require any further information, please contact Amy McTear.

 

Get in touch

For support with the Social Media Management Framework contact:

Amy McTear Commercial Lead Click here to send email

 

 

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