BlueLight Commercial, acting as the national commercial organisation for policing, has been leading the development of a National Commercial Advice and Guidance Pack to assist commercial teams in the delivery of commercial activities required to implement a financially viable and standardised approach to deliver the introduction of a national Victim & Citizen Engagement Technology Solution.

 

Scope of Services

This solution facilitates the citizen journey from first contact with a police force to closure of the contact, via integration with police systems, providing citizens with contact and updates without the need to call the force contact centre.

 

Access related information

Colleagues can access the BlueLight Commercial Learning Management System (LMS) page here, which contains updates and documentation relating to this activity. You will find useful resources on this page and can use the forum to ask questions, share best practice and communicate with colleagues across blue light organisations.

If you don’t have access please contact the ICT team.

 

Get in touch

BlueLight Commercial are currently assessing and developing future requirements in this area.

If you require any further information, please contact Natalie Morton.

 

Natalie Morton Commercial Lead Click here to send email

 

 

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